Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Module structure:
Module 1: ChatGPT Essentials & Ethics (mandatory)
• What is ChatGPT – capabilities and limitations
• Ethics, security, transparency
• Business-wide context and examples
Module 2: ChatGPT for Customer Experience
• Automated communication – chat, email, social media
• Complaints, customer profiles, scripting
• Feedback and survey automation
Module 3: ChatGPT for Project & Operations Management
• Meeting minutes, agendas, task tracking, documentation
• Information analysis and automation of administrative processes
Module 4: ChatGPT for Product & Strategic Innovation
• Ideation, competitor analysis
• Prototyping, strategic vision, process optimization
Requirements
Prerequisites
- An understanding of basic digital tools and communication platforms
- Experience with team, project, or business unit management
- No programming experience needed
Audience
- Business leaders, senior managers, and department heads
- Project managers and decision-makers looking to enhance efficiency
- Professionals interested in using AI tools like ChatGPT to support operations, service, and strategy
21 Hours
Testimonials (4)
The subject matter and the way it was presented.
Mark Mackintosh - IUM Insurance
Course - ChatGPT for Executives
I like the way Sonia interact with audience, she made the webinar alive not boring like others webinar. I also got surprised by the ChatGPT and really impress.
NURUL FARIHAH BINTI ABD MALEK - HRD CORP
Course - ChatGPT for Accounting
His way of gaining audience
Venkata Narasimha Murthy - 6Point6
Course - ChatGPT for Automation
Practical examples in Insurance
