Course Outline

Session 1: Introduction to Problem Solving Methodology


• Importance of effective problem solving
• Overview of problem-solving frameworks (8D, 5 Whys, Ishikawa)
• Roles and responsibilities in problem-solving teams


Session 2: 8D Problem-Solving Method


• Understanding the 8D process steps
• Defining the problem statement and establishing a team
• Root cause analysis using techniques such as 5 Whys and Ishikawa Diagram


Session 3: Developing Solutions and Action Plans


• Generating potential solutions using brainstorming techniques
• Evaluating and selecting the most suitable solution
• Creating action plans and assigning responsibilities


Session 4: Implementation and Verification


• Implementing the chosen solution
• Monitoring progress and evaluating effectiveness
• Verification and validation of implemented solutions


Session 5: Prevention and Continuous Improvement


• Developing preventive measures to avoid recurrence
• Incorporating lessons learned into standard processes
• Cultivating a culture of continuous improvement


Note: The course will include interactive discussions, case studies, and hands-on exercises to reinforce the concepts and provide practical problem-solving experience. Participants will have the opportunity to apply the problem-solving methodologies to real-world scenarios and collaborate with peers to enhance their problem-solving skills.

Requirements

This course is suitable for quality professionals, engineers, managers, team leaders, and individuals involved in problem-solving activities within their organizations. It is ideal for those seeking to develop a structured problemsolving mindset and acquire the skills to address complex issues effectively.

 21 Hours

Number of participants


Price per participant

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